Legal notice

Last Updated: August 28, 2026

This Legal Notice applies to the website, products, content, and services provided by SweetNote. By accessing or using this website, you acknowledge and agree to the terms described below.

Business Information

This website is operated by:

SweetNote
Say it sweeter. 💌🍫
New Jersey, United States

Email: orders@sweetnote.shop
Website: www.sweetnote.shop

Website Information

SweetNote makes reasonable efforts to ensure that the information presented on this website is accurate and current. However, product information, pricing, availability, photographs, descriptions, delivery information, and other website content may occasionally contain errors or require updates.

SweetNote reserves the right to correct errors, update information, or modify website content at any time, subject to applicable law.

Handcrafted Products

SweetNote products are handcrafted and many are individually personalized.

Because of the handmade nature of our products, slight differences may occur between the product shown in photographs and the product you receive. Variations may include color, decoration, placement, chocolate appearance, lettering, and other design details.

These natural variations are part of the handcrafted process and do not necessarily constitute a defect.

Food & Allergen Notice

SweetNote products are food products and may contain or come into contact with common allergens, including, depending on the product:

Milk
Soy
Peanuts
Tree nuts
Wheat
Other allergens

SweetNote cannot guarantee that products are completely free from cross-contact with allergens unless expressly stated.

Customers are responsible for reviewing available ingredient and allergen information before purchasing or consuming a product.

If you or the intended recipient has a serious food allergy, please contact SweetNote before placing an order.

Chocolate Storage & Temperature

Chocolate is sensitive to heat, sunlight, humidity, and temperature changes.

Customers are responsible for following any storage instructions provided by SweetNote and for retrieving delivered products promptly.

SweetNote cannot guarantee the condition of chocolate that has been improperly stored or left exposed to unsuitable temperatures after delivery or pickup.

Personalized Content

Customers are responsible for ensuring that names, dates, messages, photographs, and other personalization information submitted when placing an order are accurate.

SweetNote is not responsible for errors contained in personalization information supplied or approved by the customer.

SweetNote reserves the right to refuse personalization requests containing unlawful, threatening, hateful, discriminatory, obscene, infringing, or otherwise inappropriate content.

Intellectual Property

Unless otherwise stated, the content appearing on this website—including the SweetNote name and branding, logos, product names, written content, graphics, photographs, product designs, packaging concepts, and other original materials—is owned by or licensed to SweetNote and is protected by applicable intellectual property laws.

No website content may be copied, reproduced, modified, distributed, republished, sold, or commercially exploited without prior authorization from SweetNote, except as permitted by law.

Use of the SweetNote name, branding, photographs, or other protected materials without authorization is prohibited.

Trademarks

Any trademarks, trade names, logos, or brand names belonging to third parties remain the property of their respective owners.

References to third-party brands do not imply sponsorship, endorsement, affiliation, or partnership unless expressly stated.

External Links

Our website may contain links to websites or services operated by third parties.

SweetNote does not control these third-party websites and is not responsible for their content, availability, security, privacy practices, or independent business practices.

Visiting third-party websites is at the user's discretion and may be subject to separate terms and privacy policies.

Website Availability

SweetNote makes reasonable efforts to maintain access to its website but does not guarantee uninterrupted or error-free operation.

The website may occasionally be unavailable due to maintenance, technical issues, updates, third-party service interruptions, or circumstances outside our reasonable control.

Limitation of Liability

To the maximum extent permitted by applicable law, SweetNote is not responsible for indirect, incidental, special, or consequential losses resulting from the use of this website or our products.

Nothing in this Legal Notice is intended to exclude or limit any rights or liabilities that cannot legally be excluded under applicable law.

Third-Party Platforms

SweetNote may sell, advertise, communicate, or provide services through third-party platforms, including e-commerce platforms, payment providers, social media platforms, shipping carriers, and other service providers.

Those services may be governed by their own terms, policies, and privacy practices.

Policies & Terms

Use of the SweetNote website and purchases made through the website may also be governed by our:

Terms of Service
Privacy Policy
Return & Refund Policy
Shipping & Delivery Policy

Customers should review these policies before placing an order.

Changes to This Legal Notice

SweetNote may update this Legal Notice periodically to reflect changes to our business, website, products, or applicable requirements.

The most recent version will be posted on this website with an updated revision date.

Contact Us

If you have questions regarding this Legal Notice, please contact:

SweetNote
Say it sweeter. 💌🍫